In the Fujairah Martial Arts Club’s pursuit of excellence and to achieve the highest quality standards in institutional performance, and our belief in the importance of enhancing electronic presence through easy and innovative channels for the communication and communication process with various segments of society, we are keen to interact with customers through social networking sites and applications in a professional manner that achieves their satisfaction.
The goal of the digital participation policy
The purpose of the digital participation policy is to establish the necessary controls and rules that will regulate the process of using digital participation tools and to clarify the procedures and responsibilities involved during this process to be a reference for managing the various aspects of digital participation in an optimal manner and to ensure the achievement of the goals for which it was created. Due to its effective impact in providing the awareness and scientific knowledge necessary for the success of digital participation practices
Target audience
The digital participation policy applies to all topics, opinions, discussions and surveys that are presented and circulated through the digital participation tools provided by the Fujairah Martial Arts Club through its website, whether they are submitted or contributed using computers or smart mobile devices and tablets.
Supervision policy
Fujairah Martial Arts Club welcomes all segments of the public so that they can submit whatever comments and opinions they wish. Their input will be appreciated by us and we will take it into account as one of the important references in discussing improvements and developments of our services. Provided that such opinions are not:
- •A source of threat to security
- •Including inappropriate language
- •Violates the privacy of others or is offensive to them
- •In violation of local laws
- •Inappropriate, obscene or defamatory
- •Contains unwanted messages or promotes commerce
- •Including group or political discussions
- •It can be interpreted as biased or harmful to any section of society on the basis of race, color, nationality, religion...etc.
Failure to comply with this policy may result in participant blocking
Public communication policy
- •We will always address and deal with you with respect and attention
- •We will respond to your inquiries in a timely manner and without delay
- •We will provide you with accurate information and proper service procedures
- •We will be available to communicate with you at times and through channels and locations that suit you as much as possible
- •We will welcome your opinions and suggestions to participate with you in developing our services
Ethics and public engagement
Fujairah Martial Arts Club has the full right to prohibit, block or erase any specific design. Case in point
- •Comments or observations outside the context of the topic
- •Any language that contains abuse, disrespect, or disdain for any beliefs or religions. Comments that include bias, discrimination, or racism.
- • Comments that include or support illegal activities
Steps to respond to inquiries and consultations received via social media
- •You will respond via private message if the question is private (personal)
- •The answer is made on the home page to be available to everyone if the question is of interest to a large segment of followers
- •The questioner will be directed directly to the website by sending him the link if the answer is available on the club’s official website